Frequently Asked Questions (FAQ)
Here is a list of our frequently asked questions (FAQ). If you still can’t find the answer you’re looking for, please contact us and a member of the team will be happy to help.
Can Your Products Be Moved From One Site To Another?
Yes, all our products can be used to measure multiple sites. If you envisage moving the product frequently (say once per week or more) we suggest an eAnalyser. If more occasionally (say once per month or less), we suggest an eController. A representative can advise you in more detail.
Which Product Is Best Suited To Use By Energy Consultants?
The eAnalyser is typically the best product to use as it is portable and can produce reports and calculations on the spot.
Can I Use Green Running’s Products For ISO 14001 Or ISO 14064 Certification?
Yes, Green Running’s products are ideal for providing the measurement information you require for this certification. Why not ask one of our representatives for more information.
Can Green Running’s Software Calculate ROIs?
Green Running’s software can provide the information required to calculate ROIs (but does not calculate them directly).
Can The EController Measure Voltage?
Yes, the eController can measure voltage, as well as Power Factor, Phase Balance, Frequency and Harmonics. The eContoller is in fact a fully-fledged power quality analysis tool in a box.
Can The EAnalyser Measure Voltage?
No, the eAnalyser requires that you enter the voltage for your region. The power factor can also be entered to provide more accurate readings.
Can I Use Your Devices In Locations Where No Internet Connection Is Available?
Yes, all our devices store data locally as well as sending it to our secure ‘cloud’ server. It can then be downloaded later.
Where Is The Data Stored?
All data is stored on our webserver on a UK data centre. All data is backed up and is fully supported by Microsoft.